Facebook live chat support9/12/2023 “In this pilot, we cover policies, resources, and specifically the tools available around account security, impersonation and bullying and harassment. We’ll have to wait and see how effective this new process is, and whether it actually helps to resolve such issues (many people are legitimately locked out, even if they’re not entirely sure why), but it’s an interesting test, which could help Facebook address a major bugbear among users.įinally, Facebook’s also piloting a new ‘Safety School ’ initiative to help provide users with more info on how to manage the time they spend in its apps. “We’re also about to kick off a test for Facebook Live community moderation so creators can designate a specific viewer to moderate comments on their behalf.” On Facebook Live specifically, Facebook’s also adding additional profanity blocking tools, user suspension/banning controls and enhanced comment controls. no comments with links/images, in addition to keywords). When you hide a comment, it’s then only visible to the commentor and their connections, while Page admins can view all hidden comments on any post by selecting ‘Hidden by this Page’ in the comments drop-down on any post.įacebook’s also adding more blocking controls to ensure that you can block problematic users, along with any future accounts that they create, new keyword blocking options, including the capability to automatically hide comments with variations of words that use numbers, symbols, or different spellings, while it’s also testing new Moderation Assist for groups, which automatically moderates comments on your posts based on your criteria and terms (i.e.
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